AI practice · Dubai · since 2015

AI, engineered for the business you actually run

Most AI projects fail on operations, not on models. We are an enterprise IT firm that moved into AI — so we start with what you already run, put controls around it, and ship agents that hold up in production.

Free, two minutes, no call required to see your result.

Altus agent · live EN / AR
Enquiries arriving by phone, WhatsApp and web form pass through the Altus agent, which understands the request, checks your systems, and writes back a booking, a CRM update and a confirmation message. Phone WhatsApp Web form AI Booking written CRM updated Confirmation sent
0:47 avg handle
24/7 answered
Booked outcome
How Amira handles a live call — from ring to confirmed booking, without a person.
Years delivering enterprise IT
10+
Altus has run production infrastructure since 2015.
Amira answers, in EN + AR
24/7
A bilingual voice agent live for a Dubai client today.
Delivery markets
4
UAE, India, USA and Australia.
Typical response to an enquiry
<30s
Versus a same-day callback from a human team.

Ten years of production delivery, with

  • Microsoft
  • Fortinet
  • VMware
  • Dell Technologies
  • IBM
  • Nutanix
  • Citrix
  • Veeam

What we keep finding

Four things go wrong, and they are almost always the same four

We have run this assessment across automotive, hospitality, clinics and professional services. The pattern barely changes.

See which of these apply to you
  1. Your team already uses AI. Nobody approved it.

    Client records, contracts and pricing are being pasted into public tools. There is no policy, no inventory, and no one who could answer a client asking where that data went.

  2. Pilots start well and quietly die.

    A tool gets trialled, generates a fortnight of enthusiasm, then fades — because it was never built into how the work actually gets done, and nobody owned it after launch.

  3. Enquiries arrive after hours and go cold.

    A buyer calls at seven in the evening, reaches voicemail, and has signed with someone else by the time you call back on Tuesday. You already paid to generate that call.

  4. Nobody can say what AI is returning.

    Spend goes out, tools accumulate, and there is no number anyone trusts for hours recovered or cost avoided. Without that, the next investment is a guess.

How we help

Four ways in, depending on where you are

  1. You know AI matters but every vendor pitch sounds the same.

    AI Readiness & Roadmap

    A short, evidence-led engagement that maps where AI will actually reduce cost or recover time in your business, ranks the options by return and risk, and gives you a sequenced plan you can budget against.

    A ranked, costed plan you can take to your board. 2–3 weeks
  2. AI is already in use and nobody is accountable for it.

    Governance & Security

    Your team is already pasting client data into public AI tools. We put the policy, access controls and vendor review in place that let you say yes to AI safely — sized for a mid-sized business, not an enterprise compliance department.

    A defensible answer when a client or regulator asks how you govern AI. 3–4 weeks
  3. You are losing enquiries to voicemail and slow follow-up.

    Agentic AI & Automation

    Voice and chat agents that answer every call, qualify the enquiry, take the booking and write it into the systems you already use — in English and Arabic, around the clock. Amira, running live for a Dubai client, is one of ours.

    Enquiries answered in seconds, at any hour, without adding headcount. 4–12 weeks by scope
  4. Leads arrive and quietly go nowhere.

    GTM & Lead Management

    Most businesses do not have a lead problem, they have a follow-up problem. We build the capture, qualification and nurture system — with AI doing the repetitive work — so nothing you have already paid to attract goes cold.

    Every enquiry captured, qualified and followed up before interest fades. 4–8 weeks

Proof, not a pitch

We advise. We also build the thing.

Amira is a bilingual AI voice agent we built for a Dubai cleaning company. She answers every inbound sales call, qualifies the job, quotes from a real price list, books the visit and writes it to their systems — in English or Arabic, at any hour.

She is not a demo. She has been handling live customer calls in production, and the transcript on this page is one of them.

  • Answers on the first ring, 24/7
  • Quotes from the client's real price list
  • Books into the live calendar, not a form
  • Hands to a human with the full context attached
Amira · inbound sales call EN / AR · 0:47
  1. Caller

    Hi, do you do deep cleaning for a three-bedroom villa?

  2. Amira

    We do. For a three-bedroom villa a deep clean is usually a team of three for around five hours. Is the villa furnished and occupied at the moment?

  3. Caller

    Yes, we live there. How much roughly?

  4. Amira

    For that size and condition it comes to 780 dirhams including materials. I can hold Thursday morning or Saturday afternoon this week — which suits you?

Outcome Booked · AED 780 · Sat 14:00
Written to the CRM and calendar automatically

Free · 2 minutes · no call required

The AI Readiness Scorecard

Eight questions about how you operate. You get a score across strategy, governance, operations and data, plus a written report on what to fix first and in what order.

Start the assessment

How we work

Three steps, and you can stop after any of them

  1. 01

    Readiness call

    30 minutes, free

    We learn how you operate and where the friction is. You get an honest read on whether AI helps you yet.

  2. 02

    Roadmap

    2–3 weeks

    A ranked, costed plan: what to build first, what to avoid, and what it should return.

  3. 03

    Build and govern

    4–12 weeks

    We implement it, put the controls around it, and can stay on as your outsourced AI team.

Not sure AI is right for you yet?

Book the readiness call. We will give you an honest read — including if the answer is that now is not the time.